Ronald Orie

It Service Desk | Indeed @ EOS IT Solutions

About Ronald Orie

Ronald Orie is an IT Service Desk professional with extensive experience in technical support and IT compliance. He has worked for various companies, including EOS IT Solutions and eir Ireland, and holds a Master's degree in Networks & Information Security.

Current Role at EOS IT Solutions

Ronald Orie currently serves as an IT Service Desk professional at EOS IT Solutions. He has been in this position since 2021, contributing to the company's IT support operations. His role involves providing technical assistance and support to users, ensuring efficient IT service delivery.

Previous Experience in IT Support

Prior to his current role, Ronald Orie gained extensive experience in IT support. He worked at eir Ireland as IT Technical Support for four months in 2019, followed by a position as a 2nd Level Support Engineer at Bechtle Direct Limited from 2020 to 2021 for nine months. He also served as an IT Support Analyst at I.T. Alliance Group for 11 months in 2019 to 2020 and as an IT Help Desk professional at citiservi for seven months in 2010.

Education and Qualifications

Ronald Orie holds a Master's degree in Networks & Information Security from Griffith College Dublin, where he studied from 2017 to 2019. He also earned a Bachelor's degree in Computer Science from Madonna University, completing his studies from 2006 to 2011. Additionally, he has a School Leaving Certificate from King's College, obtained from 1999 to 2004.

Technical Skills and Expertise

Ronald Orie possesses a wide range of technical skills relevant to IT support and security. He is experienced with various operating systems, including Windows Server 2008/2012/2016, Linux, and Mac OSX. His networking expertise includes Cisco Ethernet 802.3, TCP/IP, and VPN technologies. He is also knowledgeable in security standards such as ISF, NIST, ISO 27001/02, and EU GDPR.

Certifications and Training

Ronald Orie has completed training for the Cisco Certified Network Associate (CCNA) certification. He holds additional certifications, including Oracle Database 11g: SQL Fundamentals and Oracle Certified Administrator. His expertise extends to security tools and methodologies, including Nessus, OpenVAS, and CEH tools.

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