Arturo Méndez Becerra
About Arturo Méndez Becerra
Arturo Méndez Becerra is the Product Development Manager at Epicor Software in Monterrey, México, with extensive experience in software development and project management.
Company
Arturo Méndez Becerra currently works at Epicor Software, based in Monterrey, Nuevo León, México. Epicor Software specializes in enterprise resource planning (ERP) solutions, helping organizations streamline and automate their business processes. Arturo has been with Epicor since 2007 in varying roles, contributing significantly to the company's product development and software application initiatives.
Title
Arturo Méndez Becerra serves as Product Development Manager at Epicor Software. He has been in this role since 2020, leading teams responsible for both new developments and customization maintenance. His focus includes software architecture design, integration, and identifying skill gaps within his teams.
Work Experience
Arturo has accumulated extensive experience at Epicor Software. Before becoming the Product Development Manager in 2020, he worked as Principal SW Applications Developer (2017-2020), Sr. SW Applications Developer (2013-2017), and SW Applications Developer (2007-2013). Prior to his tenure at Epicor, he worked at GeneralSoft as an Analyst/Programmer for 8 months and at the Instituto Potosino de Investigación Científica y Tecnológica (IPICYT) as an IT Manager for 8 months in 2006.
Education and Expertise
Arturo's academic background is in Computer Software Engineering, having completed his undergraduate studies at Instituto Tecnológico de San Luis Potosí (2001-2005). He further pursued a Master’s Degree in Project Management at Tecnológico de Monterrey (2009-2013) and completed PMP Training (2014-2015). Additionally, he has undertaken various specialized courses, such as those available at Pluralsight and Skillsoft, covering topics like Azure Logic Apps, Cognitive Services, .NET Development, and ITIL Fundamentals.
Leadership and Team Management
In his role as Product Development Manager, Arturo leads a team focused on both innovation and maintenance. He is responsible for customer escalations, managing customization maintenance contracts, conducting annual reviews, and coaching team members. Arturo also identifies skills gaps and plans training sessions to enhance team capabilities, ensuring effective service delivery through strategic forecasting and action planning.