Bob Randhawa
About Bob Randhawa
Bob Randhawa is an IT Manager at Epicor, overseeing the Salesforce platform and managing a global team of IT professionals. He holds a Bachelor of Science in Marketing from San Diego State University and an MBA from the University of Phoenix.
Current Role as IT Manager at Epicor
Bob Randhawa is currently working at Epicor as an IT Manager, a role he has held since 2020. In this position, he oversees the configuration, maintenance, and optimization of the Salesforce platform to align with business goals and maintain security needs. He also manages a global team of IT professionals, providing guidance, support, and training. Bob fosters a collaborative and innovative culture, promoting best practices in Salesforce configuration and design to ensure compliance with industry standards.
Previous Experience at Epicor
Before becoming an IT Manager, Bob Randhawa served as a Senior Salesforce Admin at Epicor from 2013 to 2020. During these seven years, he managed change control and development processes, ensuring the effective execution of product development. He collaborated closely with developers, administrators, and business analysts to align technical solutions with functional design.
Academic Background
Bob Randhawa has an educational background that includes a Bachelor of Science (BS) in Marketing from San Diego State University. He further advanced his studies by earning a Master of Business Administration (MBA) from the University of Phoenix. His academic achievements have equipped him with a solid foundation in business and marketing.
Salesforce Expertise and Responsibilities
In his role at Epicor, Bob Randhawa promotes best practices in Salesforce configuration and design. He creates functional design specifications, wireframes, and process flows for proposed Salesforce solutions. He works closely with various business units to gather, document, and analyze business requirements and processes. Additionally, he assists in planning and executing data migration strategies to ensure data accuracy and integrity during Salesforce implementation.