Cosmin Boju
About Cosmin Boju
Cosmin Boju is a Technical Support Analyst specializing in Epicor and Aptos retail software, currently working at Aptos Retail and Epicor Software.
Current Position at Aptos Retail
Cosmin Boju is currently working at Aptos Retail as a Technical Support Analyst specializing in Epicor Software and Aptos POS software. Since 2013, he has been providing support services to clients across multiple product groups. Based in Point Claire, his role indicates a broad expertise in retail software solutions, assisting clients with technical issues and ensuring smooth operations of their POS systems.
Previous Work Experience at Epicor Software
Cosmin Boju has been serving as a Technical Support Analyst at Epicor Software since 2013, based in Austin, Texas. During his tenure, he has developed a comprehensive understanding of Epicor's POS software systems, demonstrating a long-term commitment to the company and a deep knowledge of its products. His role involves troubleshooting technical problems, providing customer support, and ensuring clients achieve optimal use of their software solutions.
IT Specialist Experience at IBM Helpdesk
Before joining Epicor Software and Aptos Retail, Cosmin Boju worked as an IT Specialist at the IBM Helpdesk with Kelly Services from 2012 to 2013. Prior to this, he held a similar role at Randstad from 2009 to 2011. During his time at the IBM Helpdesk in Montreal, Canada, he gained valuable experience in IT support, dealing with a variety of technical issues and providing efficient solutions to clients.
Education and Expertise in Computer Engineering
Cosmin Boju studied at Concordia University, where he earned a Bachelor of Engineering degree in Computer Engineering. He attended from 1998 to 2003, completing his studies over five years. His educational background in computer engineering has provided a strong foundation for his technical support roles, equipping him with the necessary skills to excel in the IT and software support industry.