Daniel Hernandez

Daniel Hernandez

It Support Specialist @ Epicor

About Daniel Hernandez

Daniel Hernandez is an IT Support Specialist currently working at Epicor Software in Monterrey, Mexico. He has a diverse background in technical support and infrastructure roles, with education in Information Technology and Control and Automation.

Title: IT Support Specialist

Daniel Hernandez currently holds the position of IT Support Specialist at Epicor Software. He has been in this role since 2017, operating in the Monterrey Area, Mexico. His primary responsibilities involve providing technical support and resolving IT-related issues for the company.

Previous Role at CITI

Prior to his role at Epicor Software, Daniel worked at CITI as a Technical Support Specialist. His tenure at CITI lasted from 2016 to 2017, during which he provided real-time technical support in the Monterrey Area, Mexico. His role involved troubleshooting and assisting employees with various technical issues.

Experience at Praxis

From 2014 to 2015, Daniel held the position of Ing soporte Sr. at Praxis. Over his year-long tenure in Cuajimalpa, México Df, he was responsible for senior-level technical support tasks, addressing complex issues, and ensuring seamless IT operations.

Education at Universidad Tecnológica de México

Daniel pursued his education in Information Technology at Universidad Tecnológica de México. From 2014 to 2017, he studied toward a Licentiate degree. During this time, he developed a strong foundation in IT concepts and practices.

Education at ESIME Zacatenco

Daniel attended ESIME Zacatenco from 2002 to 2006, where he studied Control y Automatización, achieving a degree in Ing. Comunicaciones y Electrónica. This education provided him with comprehensive knowledge in control systems and electronics.

Education at Tecnológico de Monterrey

Between 1998 and 2001, Daniel studied at Tecnológico de Monterrey, focusing on Control y Automatización. He earned a degree in Ing. Electrónica y Comunicaciones, which further honed his skills in electronic communications and control systems.

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