Daniel Mata

Daniel Mata

Technical Application Specialist @ Epicor

About Daniel Mata

Daniel Mata is a Technical Application Specialist at Epicor with a background in electrical engineering and extensive experience in IT process management.

Current Position at Epicor

Daniel Mata is currently employed as a Technical Application Specialist at Epicor. He began his tenure here in 2022 and is focused on managing and configuring network protocols such as IPV6 and IPV4. His role involves applying his skills in managing complex IT processes and solving problems in high-pressure scenarios.

Previous Role at CenturyLink

Before joining Epicor, Daniel Mata worked at CenturyLink as a Senior Technical Process Executive from 2018 to 2022. In this capacity, he was instrumental in optimizing processes for customer service, quality management, and accounting. His role required him to ensure these processes met company targets effectively.

Career at Infosys BPM

From 2015 to 2022, Daniel Mata served as a Senior Process Executive at Infosys BPM in San Pedro Garza Garcia, Nuevo Leon, Mexico. His seven-year tenure at the company saw him handling transitions for major clients, including Newmont, Goldcorp, Level3, CenturyLink, and Energizer - Edgewell Personal Care. His role demanded a strong background in IT and process optimization.

Educational Background

Daniel Mata earned his Bachelor's degree in Industrial Electronics Technology from Instituto Tecnológico de Saltillo, where he studied from 2005 to 2009. His educational background provided a strong foundation in electrical engineering, which he has utilized in various technical roles throughout his career.

Expertise and Skills

Daniel Mata possesses advanced skills in network protocol management, particularly IPV6 and IPV4. He is fluent in four languages: Spanish, English, German, and Portuguese. His expertise includes optimizing IT processes and providing high-quality customer service, quality management, and accounting. He also has a strong background in electrical maintenance and program verification for PLC Siemens systems.

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