Daniel Reyes
About Daniel Reyes
Daniel Reyes is a Content Analyst at Epicor Software with a background in data coordination and customer service in Monterrey, Mexico.
Company
Daniel Reyes is currently employed at Epicor Software, a company based in the Monterrey Area, Mexico. His professional journey at Epicor Software commenced in 2015 when he joined as a Data Coordinator. Since 2016, he has been serving as a Content Analyst at the same company. Epicor Software specializes in industry-specific business software solutions aimed at delivering robust enterprise resource planning (ERP) and business management tools.
Title
Daniel Reyes holds the title of Content Analyst at Epicor Software. In this role, he is responsible for communicating detailed reports to customers about data changes and highlighting differences in various data areas. He also records customer feedback and updates databases with specific processing instructions.
Education and Expertise
Daniel Reyes has a Bachelor’s Degree in Computer Software Engineering from Universidad Tecmilenio, which he pursued from 2015 to 2021. Additionally, he studied Mass Communication/Media Studies at Universidad Autónoma de Nuevo León for four years, although he did not complete the degree. His solid educational background provides a strong foundation for his analytical and technical expertise in his role at Epicor Software.
Professional Background
Before joining Epicor Software, Daniel Reyes worked at various companies in Monterrey, Mexico. He was a Customer Service Representative at arvato Customer Services for three months in 2015. Prior to that, he worked at Teleperformance Mexico, where he held several roles including Site Mission Control/Traffic Controller for one month in 2014, Supervisor from 2013 to 2015, and FCR Analyst from 2012 to 2013. These roles helped him gain valuable experience in customer service, supervisory and analyst positions.
Data Coordination and Integrity
In his role as Content Analyst at Epicor Software, Daniel Reyes places a strong emphasis on maintaining and updating databases, ensuring data accuracy and integrity. His responsibilities include recording customer feedback and providing precise processing instructions, which are critical for the company's various software solutions. His commitment to data integrity helps maintain the high standards of Epicor Software's business management tools.