Danielle Hughes
About Danielle Hughes
Danielle Hughes is a Senior Technical Application Specialist at Epicor Software and the Head of Support at ShipperHQ, with a diverse background in support and sales roles.
Title
Danielle Hughes holds the position of Senior Technical Application Specialist at Epicor Software and also serves as Head of Support at ShipperHQ.
Professional Background
Danielle Hughes began her career at Certas Energy as a National Accounts Administrator from 2013 to 2014 and later as a Sales Account Manager from 2014 to 2015. She then worked at PHS Compliance Ltd as a Sales Executive for 6 months in 2015. Hughes transitioned to roles in website support and administration, first at BetterBathrooms.com as a Website Content Administrator for 5 months from 2015 to 2016, and then at Webtise Ltd as a Website Support Administrator for 8 months in 2016. She worked at Space 48 as a Magento Support Analyst from 2016 to 2017, followed by her role as Head of Support at Smartebusiness in Manchester, United Kingdom, from 2018 to 2019.
Current Roles at Epicor Software and ShipperHQ
Since 2020, Danielle Hughes has been serving as a Senior Technical Application Specialist at Epicor Software. Alongside this, she has been with ShipperHQ since 2019, where she currently holds the position of Head of Support.
Education and Expertise
Danielle Hughes attended Keele University, where she studied from 2010 to 2013. Prior to her university education, she spent two years at St John Rigby 6th Form College from 2008 to 2010. Her academic background and subsequent experience have equipped her with versatile skills in technical application support and customer service.