David Althoff
About David Althoff
David Althoff is an Information Technology Support Analyst at Epicor Software with over 20 years of experience in computer support across various sectors.
Current Role at Epicor Software
David Althoff is currently working at Epicor Software as an Information Technology Support Analyst. He started in this role in 2021 and is based in Minneapolis, Minnesota, United States. In this role, he provides IT support and analyzes technical issues, aiding in the optimization of software solutions for users.
Previous Experience at Erickson Dental Technologies
Prior to his current role, David worked at Erickson Dental Technologies as a Service Technician in 2020 for five months. Located in Minneapolis, Minnesota, this position involved providing technical service support for dental technologies, enhancing the operational efficiency of the dental practice.
Role at The Home Depot
From 2017 to 2021, David Althoff worked as a Sales Associate at The Home Depot, based in Richfield, Minnesota. Over these four years, he was responsible for assisting customers with their purchasing decisions and providing knowledgeable support on a variety of products.
IT Support Technican at OneNeck IT Solutions
Between 2013 and 2019, David held the position of IT Support Technician at OneNeck IT Solutions in Eden Prairie, MN. Over six years, he played a critical role in providing help-desk support, troubleshooting technical issues, and collaborating with engineers in a hosted management company to support users effectively.
Education and Academic Background at St. Cloud State University
David Althoff studied Applied Psychology at St. Cloud State University, where he earned a Bachelor of Science (BS) degree. His academic tenure spanned from 1990 to 1997, providing a solid foundation in psychological principles which he applies to his technical support roles.
Early Career and Experience
David began his career working in various support roles, starting with providing internet dial-up support at TIES from 1999 to 2002 in Falcon Heights, MN. He has a career spanning over 20 years in computer support across multiple sectors, including educational institutions, international shipping, retail, and warehouse systems.