Dean Lewis
About Dean Lewis
Dean Lewis is a Senior Project Manager at Epicor Software, with extensive experience in professional services and client management across various industries.
Company
Dean Lewis is currently employed at Epicor Software, a global technology company specializing in industry-specific enterprise software. He serves as a Senior Project Manager in the Professional Services division, operating remotely with frequent travel across the UK. At Epicor, he focuses on delivering tailored solutions to enhance business operations and client satisfaction.
Title
Dean Lewis holds the title of Senior Project Manager in Professional Services at Epicor Software. His responsibilities include overseeing project management processes, implementing new software solutions, and ensuring successful outcomes for clients. He serves as a key escalation point for professional services and installation issues.
Education and Expertise
Dean Lewis studied at the University of the West of England where he earned a Bachelor of Arts in Accounting and Finance from 1997 to 2001. His academic background provides a strong foundation in financial management and analytics, which he applies in his project management roles. He has developed expertise in client services, demand planning, and supply chain management across various industries.
Professional Background
Dean Lewis has a diverse professional background, having worked in various roles across multiple industries. From 2002 to 2003, he worked as a Category Demand Planner for Safeway in Hayes, London. He then served as Demand Manager for Export at United Biscuits from 2003 to 2005. Following this, at Technicolor, he was a VMI Manager for Tesco from 2005 to 2007. Dean worked as the European VMI Roll Out Manager for Walt Disney Studios Home Entertainment at Cinram from 2007 to 2012. He later joined Avolin as Client Services Director, a role he held from 2012 to 2020.
Key Achievements
During his tenure at Epicor Software, Dean Lewis played a pivotal role in delivering a new ERP product in the UK, significantly increasing customer sign-ups and implementations. He also designed new templates, project plans, and process flows for the UK Professional Services team, enhancing operational efficiency. Additionally, he oversees and manages the workload of consultants to ensure billable utilization and customer satisfaction.