Dylan Zuccala
About Dylan Zuccala
Dylan Zuccala is a Senior Manager in Professional Services at Epicor, with a diverse background in ICT, telecommunications, and government procurement.
Company
Dylan Zuccala is currently employed at Epicor. He has been with the company since 2023 as the Senior Manager of Professional Services located in Melbourne, Victoria, Australia.
Title
As of 2023, Dylan Zuccala holds the position of Senior Manager, Professional Services at Epicor. His role encompasses leadership responsibilities in guiding professional services operations.
Education and Expertise
Dylan Zuccala's educational background includes various certifications and degrees. He studied Project Management at Agile Project Management Group, acquiring an Agile PM Practitioner certification. He also completed studies in Business Analysis at BCS, The Chartered Institute for IT. Additionally, he holds a Certificate IV in Frontline Management (BSB40812) from MIT. Zuccala is also a Cisco Certified Network Associate (CCNA) from Victoria University, where he also achieved a Bachelor of Business Information Systems (BBIS). Furthermore, he studied Information Technology at RMIT University, gaining a foundation in Computer Science.
Background
Dylan Zuccala has an extensive career with diverse roles across various industries. Before joining Epicor, he worked at Dell Technologies as the Australia and New Zealand Manager of Professional Services. Prior to that, he held multiple positions at Kantata, including roles such as Head of APAC - Professional Services and Advisory, Senior Manager - Professional Services, and Manager - Professional Services. He also served as a Program Manager - Technical Services at M2K Technology Solutions and held IT management roles at the State Sport Centres Trust and other organizations. His background incorporates significant experience in government procurement and stakeholder engagement.
Achievements
Dylan Zuccala has a notable track record in both building and leading successful professional services teams. He played an instrumental role in developing a high-performing Professional Services team in a global SaaS company. His certifications in Agile Project Management and as a Business Analyst highlight his expertise in project and program management. His leadership has consistently enhanced communication and collaboration across various sectors.