Edgar Castillo
About Edgar Castillo
Edgar Castillo is the Global IT Manager at Epicor Software, overseeing IT operations in Monterrey, Mexico, and Bangalore, India, with extensive experience in data center management and VMware technologies.
Title
Edgar Castillo is currently serving as the Global IT Manager at Epicor Software, a role he has held since 2020. Based in Monterrey, Nuevo León, Mexico, he oversees significant aspects of the company's IT operations.
Company
Edgar Castillo has a long-standing career at Epicor Software. He joined the company in 2005 as a Senior QA Engineer. Over the years, he advanced through roles including QA/Automation Manager/Scrum Master and IT Manager. In 2020, he became the Global IT Manager. His extensive tenure at Epicor underscores his deep expertise and commitment to the organization.
Education and Expertise
Edgar Castillo completed his educational journey at the Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM). He first earned a Bachelor of Engineering (B.Eng.) in Computer Science from 1990 to 1995. He then pursued a Master's Degree in Information Technology Administration from 1998 to 2002. His educational background solidly supports his professional expertise in IT management, data center operations, and virtualization technologies.
Background
Edgar Castillo began his career at Ericsson as a Software Development Manager, where he worked from 1995 to 2002. He then held key roles at companies such as e-Strategia Consulting Group and Grupo Industrial Saltillo before joining Epicor Software. He also worked as an IS&S Information Systems and Services Coordinator at General Motors in 2007. Throughout his career, Edgar has accumulated extensive experience in IT, quality assurance, and service coordination.
Technical Skills and Responsibilities
In his role as Global IT Manager at Epicor Software, Edgar Castillo manages two global IT teams located in Monterrey, Mexico, and Bangalore, India. He is proficient in managing data centers, dealing with hardware and software technologies like NetBackups, ServiceNow, and Active Directory. Edgar also manages VMware farms, handles Hyper-V to VMware migrations, and participates in CAB meetings. His expertise extends to using VMWare POWER-CLI scripting and working with diverse storage solutions including HPE Proliant, 3PAR, and PURE Storage.