Erica G.
About Erica G.
Erica G. is a Solutions Engineer at Epicor with a background in business intelligence and partner management. She holds a Bachelor of Science in Behavioral Sciences from Utah Valley University and has expertise in website development and data-driven marketing.
Current Role at Epicor
Erica G. currently works at Epicor as a Solutions Engineer. Starting her tenure in 2023, Erica applies her technical expertise to develop and optimize software solutions tailored to meet the needs of Epicor's clients. Her role involves collaborating with various departments to ensure seamless integration and high-quality performance of the company’s software offerings.
Freelance Experience
From 2021 to 2023, Erica G. worked as a Freelance professional, providing her services remotely. During this period, she honed her skills in crafting user-friendly websites using platforms like WordPress, Shopify, and Wix. Her freelance work involved optimizing online user experiences and leveraging her technical creativity to build functional and visually appealing websites.
Business Intelligence Engineer at Grow.com
Erica G. was employed as a Business Intelligence Engineer at Grow.com from 2019 to 2021. In this role, she focused on analyzing data and providing actionable insights to support business decisions. Her work included developing data visualization tools and dashboards that helped businesses to track performance and drive growth.
Partner Management Role at Global Payments Inc.
Between 2015 and 2019, Erica G. served as a Partner Management Representative at Global Payments Inc. In this capacity, she was responsible for fostering and maintaining relationships with the company’s partners, ensuring that collaborations were mutually beneficial and aligned with business objectives. Prior to this position, she spent three months as a Senior Inside Sales Support on Team Zenith in 2015.
Team Support Lead at United Insurance Group
From 2013 to 2015, Erica G. worked at United Insurance Group in Provo, Utah, as a Team Support Lead. Her responsibilities included overseeing support teams, managing workflow, and ensuring efficient operations. This role laid the foundation for her career in managing and optimizing team performance.
Educational Background at Utah Valley University
Erica G. studied Behavioral Sciences at Utah Valley University, earning a Bachelor of Science (BS) degree between 2014 and 2017. Her academic studies provided her with a solid foundation in understanding human behavior, which she applied to her role in business intelligence and user experience optimization.
Expertise in Website Optimization and Marketing
Erica G. has expertise in creating user-friendly websites on platforms like WordPress, Shopify, and Wix. She combines creativity with technical expertise to optimize online experiences. Additionally, Erica is skilled in running data-driven marketing campaigns that significantly increase traffic, conversions, and customer loyalty. She collaborates with small businesses to interpret website analytics and make impactful decisions.