Fernando Puga
About Fernando Puga
Fernando Puga is the IT Director of Global CRM Applications at Epicor, with extensive experience in managing enterprise systems and specialized skills in various CRM applications.
Company
Fernando Puga is currently employed at Epicor, a leading provider of industry-specific enterprise software. His role at Epicor involves oversight and strategic management of global CRM applications, ensuring the smooth integration and functionality of these critical systems.
Title
Fernando Puga holds the title of IT Director, Global CRM Applications. His role involves the global oversight and support of CRM applications, ensuring their effective use across various business functions and regions.
Education and Expertise
Fernando Puga studied at Texas Tech University, where he earned a Bachelor of Business Administration in Management Information Systems from 1995 to 1998. Prior to that, he studied MIS at The University of Texas at El Paso from 1993 to 1995. He has expertise in managing enterprise systems for Marketing, Sales, Business Operations, Quoting, Service Management, and Professional Services. His specialized skills include Salesforce, Financial Force, Apttus, SF CPQ, Conga, ServiceNow, Oracle EBS, and CRM Applications.
Background
Fernando Puga has an extensive background in IT and CRM applications management. Beginning his career as a Programmer/Analyst II at National Instruments from 1998 to 2000, he proceeded to work as an ERP Developer at Living.com for 10 months in 2000. At Level 3, he served as a Technical Lead from 2001 to 2005. His journey at Epicor began in 2007 as an IT Applications Manager, a position he held for 12 years before becoming a Sr. IT Applications Manager in 2019. Since 2022, he has been the IT Director, Global CRM Applications at Epicor.