Helia Mendez
About Helia Mendez
Helia Mendez is a Senior Credit Collections Specialist at Epicor Software in Austin, Texas.
Current Role at Epicor Software
Helia Mendez is currently a Senior Credit Collections Specialist at Epicor Software. She has been in this position since 2011 and is located in Austin, Texas, United States. Her role primarily involves managing credit and collections processes, ensuring timely payments, and mitigating financial risks for the company. With over a decade of experience in this role, Mendez contributes significantly to the financial stability and efficiency at Epicor Software.
Previous Experience at Gila LLC
Before joining Epicor Software, Helia Mendez worked as a Senior Collection Manager at Gila LLC from 2007 to 2011. During her four-year tenure in Austin, Texas, she was responsible for overseeing collection activities, improving collection practices, and managing a team of collection agents. Her experience in this role helped her develop strong leadership and negotiation skills, which she brought to her current position.
Long Tenure at Southwestern Bell Telecom
Helia Mendez spent a significant portion of her career at Southwestern Bell Telecom, working as a Team Lead from 1971 to 2002 in El Paso, Texas. Her 31-year tenure saw her handling various responsibilities, including leading teams, managing communication projects, and ensuring service efficiency. Her extensive experience at Southwestern Bell Telecom provided her with a deep understanding of team management and operational processes.