Jan Miller
About Jan Miller
Jan Miller is the Manager of Technical Support at Epicor Software Corp and has extensive experience in technical services management.
Current Role at Epicor Software Corp
Jan Miller has been serving as the Manager of Technical Support at Epicor Software Corp. since 2010. Epicor Software Corp. is a prominent provider of industry-specific enterprise software solutions. In this role, Jan oversees the technical support team, ensuring customers receive timely and effective assistance with their software needs. This position involves managing support operations, enhancing customer satisfaction, and implementing strategic improvements to support processes.
Past Experience at Spectrum Human Resource Systems
Before joining Epicor Software Corp., Jan Miller worked at Spectrum Human Resource Systems. From 1991 to 2010, Jan held the position of Manager of Technical Services. In this capacity, Jan was responsible for managing the technical services team and overseeing the implementation and support of technical solutions for clients. This extensive tenure reflects Jan's deep expertise in technical management and customer service within the software industry.
Educational Background in Computer Science
Jan Miller holds a Master of Science (M.S.) in Computer Science from the University of Colorado Boulder, which was completed from 1989 to 1990. This advanced degree provided Jan with a strong foundation in computer science principles, preparing for a career in managing technical teams and providing software support. Additionally, Jan earned a Bachelor of Science (B.S.) in Mathematics and Computer Science from the University of Denver, studying from 1983 to 1987. This undergraduate education helped build a solid base in technical and analytical skills.