Jennie Galizia
About Jennie Galizia
Jennie Galizia is a Product Support Analyst at Epicor Software in Austin, Texas.
Title
Jennie Galizia holds the position of Product Support Analyst. In her current role, she applies her extensive knowledge and experience to assist clients and address various product-related inquiries and issues. Her responsibilities include diagnosing problems, providing solutions, and ensuring customer satisfaction.
Current Role at Epicor Software
Jennie Galizia is currently employed at Epicor Software as a Product Support Analyst. Based in Austin, Texas, United States, she has been in this role since 2000. Jennie's long tenure at Epicor highlights her commitment and deep understanding of the company's products and services. She plays a critical role in supporting clients and helping them effectively use Epicor's software solutions.
Previous Experience at Graph Pak
Before joining Epicor Software, Jennie Galizia worked at Graph Pak as a Customer Service representative from 1998 to 2000. During her two years at Graph Pak, she gained significant experience in customer relations, further enhancing her ability to assist and support clients in her current role. Her background in customer service laid a strong foundation for her subsequent career in product support.
Education and Qualifications
Jennie Galizia completed her Bachelor's degree at Illinois State University, where she studied from 1993 to 1997. Her academic background provided her with the skills and knowledge necessary for her roles in customer service and product support. Jennie's education has been instrumental in shaping her career path and success in the field of software support.