Jenny Watson
About Jenny Watson
Jenny Watson is a seasoned technical writer with extensive experience in various industries, currently working at Generative and ITFO Communications, Inc.
Title and Current Roles
Jenny Watson is a Technical Writer with a wide range of current roles. She works at Generative as a Writer/Editor, ITFO Communications, Inc. as a Writer, Jenny Watson Consulting as a Writer, and Epicor Software Corp (formerly Solarsoft) as a Technical Writer.
Previous Work Experience
Jenny Watson has an extensive career in technical writing. She has held positions at numerous organizations including BC Hydro (2017-2019), Limestone Learning as a Flare Specialist (2015-2017), Ebeacon as a Writer (2012-2014), Simon Fraser University as an Instructor (2011-2013), Terapeak (2011-2012), Etraffic Solutions as a Writer/Instructional Designer (2009-2011), Intentional Design Inc. (2008), and ACD Systems (2008-2010). Her earliest roles include working at Cyberscribe Solutions Inc. (2007-2008), Write on the Edge (1999-2001, 2002-2008), and Discovery Software (2001-2002).
Education and Expertise
Jenny Watson has accumulated a solid educational background paired with varied expertise. She holds a B.A. (Honours) in Psychology from Victoria University of Wellington (1990-1993), an M.A. (Distinction) in Psychology from Massey University (1995-1996), and a Certificate in Technical and Scientific Writing from San Diego State University (1998-1999). Watson is proficient in multiple content creation tools, including MadCap Flare, RoboHelp, Vasont/Arbortext Epic Editor XML, InDesign, Illustrator, FrameMaker, WebWorks, and Confluence.
Content Creation and Clients
Jenny Watson develops content for a diverse range of clients such as Semaphore Solutions and C2FO. Her work encompasses whitepapers, blog posts, and web landing pages. In her content creation approach, Watson emphasizes storytelling elements such as context, motivation, and goals to foster engagement.