Joanne Smith
About Joanne Smith
Joanne Smith is the Strategic Accounts Program Principal at Epicor, with extensive experience in solution engineering and consulting roles in the software industry.
Current Roles at Epicor
Joanne Smith holds the positions of Strategic Accounts Program, Principal, and Life Sciences Program Manager at Epicor. She started in the role of Strategic Accounts Program, Principal in 2023 and took on the additional responsibility of Life Sciences Program Manager in 2021. Joanne oversees strategic accounts and manages programs within the life sciences sector, leveraging her extensive experience in solution engineering and consultancy.
Career at Epicor
Joanne Smith has a long-standing career at Epicor. Prior to her current roles, she served as a Senior Strategic Solution Engineer from 2018 to 2023. This role spanned five years and involved engineering strategic solutions tailored to the needs of Epicor's clients. Her tenure at Epicor has contributed significantly to her expertise in managing strategic accounts and programs.
Previous Experience at QAD
Before joining Epicor, Joanne Smith worked at QAD from 2007 to 2017. During her ten-year tenure, she served as a Senior Solution Consultant. In this role, she was responsible for consulting on solutions that met the needs of QAD's clients, focusing on optimizing and implementing strategic solutions across various industries.
Earlier Roles at CMS Software
Joanne Smith's career also includes significant roles at CMS Software. She served as Field Product Manager in 2007, a Senior Pre-Sales Consultant from 2003 to 2007, and a Senior Education Specialist from 1998 to 2003. These positions involved product management, pre-sales activities, and education, respectively, allowing Joanne to develop a comprehensive understanding of software solutions and client requirements.
Educational Background
Joanne Smith pursued studies in Inventory and Production Management at APICS, earning a CPIM designation. She also holds a Bachelor of Arts in History from Wilfrid Laurier University. Her educational background, combined with her CPIM certification, provides a strong foundation for her roles in strategic account and program management.