Joe Cherian

Joe Cherian

Vice President Customer Experience & Digital Transformation @ Epicor

About Joe Cherian

Joe Cherian is the Vice President of Customer Experience & Digital Transformation at Epicor, with extensive experience in IT and strategy roles across various companies.

Title at Epicor

Joe Cherian currently holds the position of Vice President of Customer Experience & Digital Transformation at Epicor. He has been serving in this role since 2022 and is responsible for overseeing customer experience and driving digital transformation initiatives.

Previous Roles at Epicor

Before his current role, Joe Cherian worked at Epicor as the Senior Director of Customer Experience and IT & Strategy Executive from 2015 to 2022. During this time, he was integral in shaping the enterprise roadmap and the technological vision for global customer support.

Prior Experience at NCR Corporation

Joe Cherian worked at NCR Corporation as a Program Manager for Information Technology and Enterprise Services from 2013 to 2015. His responsibilities included managing IT projects and ensuring the delivery of enterprise services in Duluth, Georgia.

Project Management at GE Healthcare

From 2002 to 2012, Joe Cherian served as a Program Manager at GE Healthcare. He was involved in business integration, enterprise platforms, and PMO, working to streamline operations and improve business processes in Lawrenceville, Georgia.

Education and Expertise

Joe Cherian holds a Master of Business Administration (MBA) from the University of Phoenix. He also earned a Bachelor of Science (BS) in Electronics Engineering Technology from DeVry University. His educational background equips him with a strong foundation in both business administration and engineering technology.

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