Ken Thompson
About Ken Thompson
Ken Thompson is a Tech Support Specialist at Epicor Software with extensive experience in network and server support.
Tech Support Specialist at Epicor Software
Ken Thompson currently works as a Tech Support Specialist at Epicor Software in Austin, Texas, United States. He has been with the company since 1998, bringing extensive experience in providing remote diagnosis for network issues. His role involves assisting onsite technicians with network and server installations and repairs, ensuring efficient and effective technical support operations.
Field Service Engineer at Triad Systems
Before joining Epicor Software, Ken Thompson worked as a Field Service Engineer at Triad Systems / CCI Triad / Activant. His tenure at the company spanned from 1981 to 1999, during which he served in various locations, including Los Angeles, Phoenix, and Central California. During this 18-year period, he developed significant expertise in field service engineering, assisting with technical installations and troubleshooting.
Education and Qualifications
Ken Thompson completed his studies at the DeVry Institute of Technology, where he studied Electronic and Computer Technology. He achieved an Associate's Degree from the Phoenix, AZ campus, completing his education between 1978 and 1981. This educational background provided him with foundational knowledge in electronics and computer systems, essential for his roles in tech support and field service engineering.