Konrad Opala

Konrad Opala

Senior Director, Enterprise Customer Engagement @ Epicor

About Konrad Opala

Konrad Opala is the Senior Director of Enterprise Customer Engagement at Epicor, with extensive experience in ERP and business applications, particularly in manufacturing. He has held various leadership roles at Infor and QAD and holds an M.Sc. in Industry Management and Information Technology from Wroclaw University of Science and Technology.

Professional Title and Current Role

Konrad Opala holds the position of Senior Director, Enterprise Customer Engagement at Epicor. He began this role in 2023 and operates remotely from Denver, Colorado, United States. In this capacity, Konrad is involved with strategies to enhance customer engagement, leveraging his extensive background in ERP and business applications.

Career at Infor

Before joining Epicor, Konrad Opala experienced a significant tenure at Infor. From 2019 to 2023, he served as Account Director in the Greater Denver Area. Prior to that, he was the Director of CloudSuite at Infor from 2016 to 2019. During his time at Infor, he focused on cloud solutions and account management, applying his expertise to improve customer experiences and drive business growth.

Previous Roles at QAD

Konrad Opala's career includes a series of progressive roles at QAD. He was a Senior Solutions Consultant NA from 2012 to 2016, working remotely in the Greater Denver Area. Earlier, from 2007 to 2012, he served as a Senior Solution Consultant in the EMEA Region based in Wrocław, Poland. His initial role at QAD was as an ERP Senior Implementation Consultant from 2002 to 2007, which he carried out globally in a hybrid capacity.

Education and Technical Expertise

Konrad Opala earned his Master of Science (Engineering) in Industry Management and Information Technology from Wroclaw University of Science and Technology. He completed this program between 1998 and 2003. His academic foundation supports his professional focus on ERP and business applications, particularly within manufacturing contexts, where he advocates for the integration of IoT, Cloud, and Artificial Intelligence technologies.

Personal Interests and Language Skills

In his personal life, Konrad Opala enjoys hiking and skiing. He has a profound interest in history books and travel. He resides in Colorado with his family and is a father of two daughters. He is fluent in English and Polish and can communicate in German and Russian, which complements his global professional engagements across North America, Poland, Western Europe, and the Middle East.

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