Linda Robinson
About Linda Robinson
Linda Robinson is a Principal Technical Writer at Epicor Software Corp with over 20 years of experience in technical communication and instructional documentation development.
Company
Linda Robinson currently holds the position of Principal Technical Writer, Release Content, at Epicor Software Corp in Minneapolis, Minnesota. She has been with the company since 2006, bringing extensive experience and expertise to her role.
Title
As the Principal Technical Writer, Release Content, Linda Robinson manages the development of detailed and comprehensive release content. Her work includes creating installation, migration, configuration, and implementation guides tailored to meet the needs of end-users.
Education and Expertise
Linda Robinson holds a Bachelor's degree in English - Writing and Political Science from Concordia College in Moorhead, MN, achieved in 1970. She is proficient in various technical writing tools, including XML DITA, XMetal, FrameMaker, Adobe Acrobat, and Quark. Her expertise lies in technical writing, research, and team management.
Background
With over 20 years of experience in technical communication and instructional documentation development, Linda Robinson has worked across various industries. She has held positions at SoftBrands as a Senior Technical Writer (1992-2002), The Coca-Cola Company as a Customer Support Specialist (1990-1991), and Pulse Train Ltd as a Customer Support Specialist (1988-1989).
Achievements
Throughout her career, Linda Robinson has been recognized for her ability to break down complex processes into logical, user-friendly tasks. She has managed a team responsible for high-quality release content and ensures detailed and accurate documentation that enhances user experience.