Lisa Steward
About Lisa Steward
Lisa Steward is a Product Support Specialist at Epicor Software and a Customer Support professional at MechanicNet Group, with a strong background in the automotive industry and expertise in team building and Microsoft Word.
Current Role at Epicor Software
Lisa Steward has been working as a Product Support Specialist at Epicor Software since 2019. Based in Dublin, CA, her role involves offering technical support and resolving issues related to Epicor's software products. Her responsibilities likely include troubleshooting client problems, providing solutions, and ensuring customer satisfaction. Lisa's expertise in the automotive industry adds significant value to her role, allowing her to offer specialized insights and support to clients.
Customer Support Experience at MechanicNet Group
Since 2009, Lisa has been serving as a Customer Support representative at MechanicNet Group in Pleasanton, California. In this role, she addresses customer inquiries, resolves issues, and ensures that clients receive optimal support related to MechanicNet Group's services. Her tenure reflects a stable and dedicated approach to customer service, contributing to enhanced client relationships and satisfaction.
Educational Background in Business Administration
Lisa studied Business Administration and Management at the University of Phoenix, where she completed a Bachelor's degree between 2000 and 2003. This educational background provided her with foundational knowledge in business principles, management strategies, and organizational skills. Her studies have equipped her with the necessary acumen to perform effectively in her roles in customer and product support.
Skills in Team Building and Microsoft Word
Lisa Steward is noted for her abilities in team building and management, which enhance her capability to lead and collaborate effectively within her team. Additionally, she utilizes advanced skills in Microsoft Word to boost productivity and streamline processes in her everyday tasks. These skills are pivotal in her ability to efficiently manage documentation, reports, and communication within her support roles.
Expertise in the Automotive Industry
Lisa brings a robust background in the automotive industry to her current positions. This expertise allows her to offer specialized support, making her particularly valuable in roles that intersect with automotive products or services. Her knowledge enhances her problem-solving abilities and enables her to provide targeted assistance to clients, drawing from her industry-specific experience.