Malcolm Allan
About Malcolm Allan
Malcolm Allan is the Director of Channel Sales and Programs (International) at Epicor and a business owner of Pitfaranne Guest House and Ness Apartments.
Title
Malcolm Allan currently serves as the Director of Channel Sales and Programs (International) at Epicor and has held this position since 2019.
Career at Epicor
Malcolm Allan has been with Epicor as the Director of Channel Sales and Programs (International) since 2019. He operates out of Bracknell, England, United Kingdom, where he oversees global channel sales initiatives, working with system integrators, resellers, and value-added resellers to enhance the company's market presence.
Business Ownership
In addition to his role at Epicor, Malcolm Allan is the business owner of Pitfaranne Guest House and Ness Apartments in Inverness, United Kingdom, since 2018. As a business owner, he focuses on customer advocacy and securing customer loyalty, bringing his extensive business acumen to the hospitality industry.
Previous Experience
Malcolm Allan has a diverse career background. He was Head of Cloud Infrastructure at Inoapps from 2016 to 2018. Prior to that, he worked at Oracle for several roles, including Director of Customer and Partner Management for the UK, Ireland, and Israel, and EMEA Channel Business Development Manager. He also held roles at Sun Microsystems, such as Global Services Partner Operations Manager and Global Sales and Logistics Programme Manager. His extensive experience includes work at Pearson, Benchmark Electronics, SKF Group, and SCI Group.
Education and Certifications
Malcolm Allan holds an MBA from Edinburgh Napier University, which he obtained between 1997 and 1999. He also earned a Higher National Diploma (HND) in Marine Electronics and Communications Engineering from Leith Nautical College from 1984 to 1987. Additionally, he completed his secondary education at Dunfermline High School from 1983 to 1984.
Leadership and Skills
Malcolm Allan is known for his motivational and inclusive leadership style, which has been pivotal in developing high-performance teams. He is recognized for his ability to handle customer and business situations calmly and sympathetically, ensuring desired outcomes are met. His experience in managing SI/Reseller/VAR Networks highlights his capacity to strategize and implement solution-based approaches across multiple international markets.
Mentoring and Coaching
With a track record of mentoring and coaching small businesses, Malcolm Allan excels in customer advocacy. His efforts focus on building strong customer relationships and ensuring loyalty, applying his broad business knowledge to support and grow enterprises effectively.