Manu Abraham
About Manu Abraham
Manu Abraham is a Senior Product Support Analyst at Epicor Software, with prior experience as a Systems Engineer at Tata Consultancy Services.
Current Role at Epicor Software
Manu Abraham holds the position of Senior Product Support Analyst at Epicor Software. Since joining in 2016, he has been responsible for providing advanced technical support and solutions to clients using Epicor's enterprise software. His work involves troubleshooting, identifying, and resolving complex issues, enhancing customer satisfaction through effective problem-solving.
Previous Position at Tata Consultancy Services
Before his tenure at Epicor Software, Manu Abraham worked at Tata Consultancy Services as a Systems Engineer from 2012 to 2015. During this period, he developed his skills in system engineering, focusing on designing, implementing, and maintaining IT infrastructure. His role required a solid understanding of systems integration, software installation, and configuration, contributing to various projects aimed at improving technical operations.
Educational Background at Karunya Institute of Technology and Sciences
Manu Abraham completed his Bachelor of Engineering at Karunya Institute of Technology and Sciences from 2007 to 2011. His academic curriculum provided a strong foundation in engineering principles, equipping him with the theoretical and practical knowledge essential for his professional career. The engineering program emphasized various disciplines, preparing him for challenges in the technology and support sectors.