Mary Ann Williamson
About Mary Ann Williamson
Mary Ann Williamson is the Customer Support Manager at Epicor Software, specializing in Dimensions software for lumber and building supply dealers.
Professional Title and Current Position
Mary Ann Williamson is the Customer Support Manager at Epicor Software. Since 1993, she has been overseeing customer support operations in London, Ontario, Canada. Her primary responsibility involves managing the support team for Dimensions software, a specialized application for lumber and building supply, and hardware store dealers.
Previous Experience at Moffatt & Powell Ltd.
Prior to joining Epicor Software, Mary Ann Williamson served as the Systems Manager at Moffatt & Powell Ltd. from 1976 to 1993, a span of 17 years. In this role, she was responsible for overseeing system operations and ensuring efficient workflows within the organization.
Expertise in Software Management
Mary Ann Williamson possesses extensive experience in managing software solutions that handle various store operations. Her expertise includes the management of systems related to Point of Sale, accounts receivable, inventory control, accounts payable, and general ledger. This background equips her with a comprehensive understanding of the integral components of retail store operations.
Customer Support for Dimensions Software
At Epicor Software, Mary Ann Williamson is instrumental in managing the Dimensions software support team. Dimensions is a specialized software catering to lumber and building supply and hardware store dealers. Her role involves ensuring that her team provides effective and efficient support to users, addressing any issues and maintaining optimal software performance.
Support for Canadian Eagle Customers
In addition to her responsibilities with Dimensions software, Mary Ann Williamson also provides support for Canadian Eagle customers. This entails addressing customer concerns, troubleshooting issues, and ensuring customer satisfaction with the software solutions provided by Epicor Software.