Melanie Dwyer
About Melanie Dwyer
Melanie Dwyer is the Sr. Director of Product Operations and Learning at Epicor, with extensive experience in project portfolio management and product development lifecycle.
Company
Melanie Dwyer currently holds the position of Sr. Director of Product Operations and Learning at Epicor. With an extensive career at Epicor, Melanie has been a vital part of the organization since 2006, transitioning through various roles and contributing significantly to its growth and operational excellence.
Title
As the Sr. Director of Product Operations and Learning at Epicor, Melanie Dwyer oversees the entire product operations and learning functions within the company. She has been in this role since 2022, building on her extensive experience within the company to drive operational efficiencies and enhance learning and development processes.
Professional Experience
Melanie Dwyer has held numerous roles at Epicor over her long tenure. Initially joining as a Business Development Representative in 2006, she advanced through various positions such as Associate Technical Writer, Project Lead/Scrum Master, and Senior Product Marketing Manager. From 2016 to 2022, she served in multiple senior project management roles, including Director of Project Management and COS. Her progressive career evidences her expertise in project portfolio management and her strong people management skills.
Education and Skills
Melanie Dwyer studied at the College of St. Catherine, earning a four-year BA in Communications and American Sign Language (ASL) from 2003 to 2006. Her academic background in communications complements her professional skills in executive project management, process improvement, and financial management. Melanie’s education has equipped her with the communication abilities essential for her roles in managing and mentoring teams effectively.
Areas of Expertise
Melanie Dwyer specializes in executive project portfolio management and the product development lifecycle (PDLC). She is recognized for her ability to drive process improvement through standardization and efficiency. Melanie is also a champion of organizational change initiatives, fostering a culture of continuous improvement and strong financial management practices within her teams.