Mike Reaume
About Mike Reaume
Mike Reaume is a Local Platform Specialist II at Epicor Software Corp, managing account relationships and ensuring customer compliance with PCI standards.
Title and Company
Mike Reaume is currently employed at Epicor Software Corp as a Local Platform Specialist II. He has been with the company since 2011.
Professional Background
Before joining Epicor Software Corp, Mike Reaume worked at Associated Sales as a Telemarketer from 2010 to 2011. He also served as a Representative at Adecco Staffing Services from 2005 to 2009. Early in his career, he was a member of the 3rd BN 67th Armor Regiment, serving from 2001 to 2009, and he held the roles of E-4 and 19K10 Abrams Tank Crewmember.
Education and Qualifications
Mike Reaume attended ITT Technical Institute, where he studied Computer Networking Systems Administration. He earned an Associate's degree between 2009 and 2011. He also attended ITT Technical Institute Inc. from 2007 to 2009.
Account Management and Revenue Generation
In his role at Epicor Software Corp, Mike Reaume manages account relationships for over 100 companies across New York and Pennsylvania. He is responsible for generating over $50,000 in monthly revenue through support, sales, and non-supported services. Furthermore, he ensures that customers comply with PCI standards for credit card transactions.
Customer Technological Advancement
Mike Reaume acts as the primary contact for customers seeking technological advancements for their businesses. His role involves guiding and assisting clients in adopting new technologies to enhance their operational efficiency.