Mohammed Sultan
About Mohammed Sultan
Mohammed Sultan is a Senior Technical Support Specialist at Epicor Software in Bangalore, with a background in marketing and extensive experience in technical support and process operations.
Company
Mohammed Sultan is currently employed at Epicor Software as a Sr. Tech. Support Specialist. He has been part of the company since 2016, based in Bangalore.
Title
Mohammed Sultan holds the position of Sr. Tech. Support Specialist at Epicor Software, where he has been working since 2016.
Previous Positions
Before joining Epicor Software, Mohammed Sultan worked as an Assoc Process Ops Specialist at EMC from 2014 to 2016. Prior to that, he was an Intern at Reliance Communications for 2 months from 2013 to 2014 and a Content Research Intern at Tallenge, Inc. for 3 months in 2013. All positions were based in Bangalore.
Education and Expertise
Mohammed Sultan earned a Bachelor of Business Administration (B.B.A.) in Marketing from the Indian Academy Degree College, where he studied from 2011 to 2014. Prior to that, he completed his 12+ studies in Physics, Chemistry, Mathematics, and Computer Science (PCMC) at Baldwin Methodist College from 2009 to 2011.
Special Roles and Contributions
At Epicor Software, Mohammed Sultan enhances individual performance and process understanding through active floor support. He also identifies and addresses training needs for both individuals and teams. As a knowledge champion, he provides training on creating knowledge articles and managing their publication on the customer portal.