Pragati Srivastava
About Pragati Srivastava
Pragati Srivastava is a Product Developer at Epicor Software with extensive experience in ServiceNow platform development and administration.
Title
Pragati Srivastava holds the position of Product Developer at Epicor Software.
Company
Pragati Srivastava has been working at Epicor Software as a Product Developer since 2018.
Previous Experience
Before joining Epicor Software, Pragati Srivastava was a Software Engineer at MFX Services in the Bengaluru Area, India, from 2016 to 2018.
Education and Expertise
Pragati Srivastava earned a Bachelor of Technology (BTech) in Electrical, Electronics and Communications Engineering from PSIT Kanpur, studying there from 2010 to 2014. Additionally, Pragati spent 12 years at Kendriya Vidyalaya, from 1998 to 2010.
ServiceNow Platform Experience
With over 5 years of experience, Pragati Srivastava is adept at developing and administering the ServiceNow platform. This includes proficiency in ServiceNow CSM modules, Asset and Knowledge Management, and extensive hands-on experience in Service Catalog Management. Pragati has also configured ITIL processes such as Incident Management, Problem Management, Change Management, and more.