Rich Jaso
About Rich Jaso
Rich Jaso is the Senior Vice President of Support at Epicor Software, with extensive experience in various leadership roles at Unisys and IBM.
Senior Vice President at Epicor Software
Rich Jaso has been serving as the Senior Vice President of Support at Epicor Software since 2014. In this role, he is responsible for implementing a new support delivery model aimed at enhancing global support consistency. Additionally, he oversees the consolidation of all current support processes, focusing on the product management and sales of all support offerings.
Previous Roles at Unisys
At Unisys, Rich Jaso held multiple significant roles including Vice President of the ITSM Business Unit starting in 2013, Vice President of Global Operations from 2010 to 2013, Managing Partner of CRM from 2004 to 2006, and Vice President of End User Services from 2003 to 2010. These roles showcased his capacity for leadership and managing complex business operations.
Experience at Answerthink and IBM
Before joining Unisys, Rich Jaso served as Managing Partner of CRM at Answerthink from 1997 to 2004. He also had an extensive career at IBM, holding the title of Director, Multimedia Applications Products, Client Server Computing from 1994 to 1996 and various sales and general management positions from 1977 to 1990, highlighting his deep-rooted experience in the tech industry.
Education Background
Rich Jaso holds a BS in Business and Labor Relations from Cornell University, completed in 1977. He furthered his education with studies in Finance and Operations Research at the Rensselaer Polytechnic Institute - The Lally School of Management from 1979 to 1981. His educational background has provided a strong foundation for his extensive career in business and technology management.