Richard Cryer
About Richard Cryer
Richard Cryer is the Manager of Cloud Operations at Epicor, with extensive experience in cloud operations, data analysis, and system administration.
Manager Cloud Operations at Epicor
Richard Cryer began working at Epicor in 2022 as the Manager of Cloud Operations in the United Kingdom. He oversees the maintenance and performance of cloud-based systems. His responsibilities include utilizing monitoring tools such as AppOptics, Pingdom, and New Relic to proactively address and resolve issues. Additionally, he plays a key role in advising project managers and communicating with global ECC support teams and customers.
ECC CloudOps Team Lead at Epicor
Since 2018, Richard Cryer has been serving as the ECC CloudOps Team Lead at Epicor. In this role, he manages a team responsible for the smooth operation of Epicor’s cloud services. His technical acumen and experience in monitoring tools enable him to ensure optimal performance and resolve any issues swiftly.
Work Experience at CharityAdventure.org.uk
From 2005 to 2011, Richard Cryer was the Co-Founder and Ride Guide at CharityAdventure.org.uk. This role involved planning and leading adventure trips. His experience in this nonprofit organization was focused on organizing events and activities that align with the charity's mission and goals.
Porting & Production Manager at Seachange Ltd
Richard Cryer worked at Seachange Ltd as the Porting & Production Manager from 1990 to 2000. He was responsible for managing the porting of software and overseeing the production process. In this role, he leveraged his experience in compiling and testing C/C++ source code on Unix and Windows systems to ensure seamless software operations.
Education and Technical Expertise
Richard Cryer completed his HNC in Computer Studies from Leeds Polytechnic, where he studied from 1990 to 1992. Prior to that, he attended Nunthorpe Grammar School from 1980 to 1985 and Westfield J. I. & N from 1973 to 1980. His technical expertise includes experience as an InstallShield expert, managing production, networking, system administration, and providing AIX, Linux, HP-UX, SCO, and Oracle DBA support.