Roberto Castro
About Roberto Castro
Roberto Castro is the Information Technology Client Support Services Manager at Epicor in Monterrey, Mexico, with extensive experience in IT support and management.
Company
Roberto Castro is currently working at Epicor as the Information Technology Client Support Services Manager. His tenure at Epicor has been quite extensive, serving since 2006 in the Monterrey Area, Mexico.
Title
Roberto Castro holds the title of Information Technology Client Support Services Manager. In this role, he manages IT purchasing, oversees vendor and contractor administration, and leads a support team for both local and remote users.
Education and Expertise
Roberto Castro studied at Facultad de Ingenieria Mecanica y Electrica, UANL, where he pursued a degree in Electronics and Communications Engineering. He completed his studies in 2000, earning the title of Electronics and Communications Engineer.
Professional Background
Before joining Epicor, Roberto Castro worked as a GSC Knowledge Manager at CEMEX from 2003 to 2006 in Monterrey, and as a Support Technician at UANL from 2000 to 2001 in San Nicolás de los Garzas. His career highlights include managing IT support services and implementing major infrastructure projects.
Achievements
At Epicor, Roberto Castro has successfully led office construction and expansion projects, significantly enhancing both infrastructure and software capabilities. He manages IT asset purchasing, including computers, servers, and accessories, and supports over 850 Monterrey-based and remote users in Mexico and Colombia.