Rochelle Alex
About Rochelle Alex
Rochelle Alex is a Strategic Account Manager at Epicor, with extensive experience in account management roles at Epicor and ADP.
Strategic Account Manager at Epicor
Rochelle Alex currently serves as a Strategic Account Manager at Epicor. She began this role in 2021. As a Strategic Account Manager, her responsibilities likely include managing key client relationships, driving account growth, and ensuring customer satisfaction. Her extensive experience with the company gives her a deep understanding of client needs and Epicor's enterprise software solutions.
Customer Account Manager at Epicor
Before her current role, Rochelle Alex worked as a Customer Account Manager at Epicor for 33 years, starting in 1989 and concluding in 2022. Based in Trevose, PA, she was involved in maintaining and building customer relationships, addressing client inquiries, and ensuring optimal service delivery. Her long tenure reflects a commitment to client engagement and operational excellence in customer management.
Previous Role at ADP
Rochelle Alex has also held the position of Account Manager at ADP. She worked with the company from 1981 to 1989, spending 8 years in Clifton, New Jersey. During her time at ADP, she managed client accounts and contributed to the firm's customer service goals. This role provided her with foundational experience in account management and client relations.