Ronald Thayer
About Ronald Thayer
Ronald Thayer is an Infrastructure Support Specialist at Epicor with extensive experience in IT instruction, technical support, and network engineering.
Current Role at Epicor
Ronald Thayer currently works as an Infrastructure Support Specialist at Epicor. He has been in this role since 2022. Based in Rosedale, Virginia, United States, he is responsible for providing infrastructure support, leveraging his comprehensive background in IT and technical support to improve system efficiency and reliability.
Previous Experience at CompTIA Tech Career Academy
In 2022, Ronald Thayer served as an Information Technology Instructor at CompTIA Tech Career Academy for three months. During his tenure, he focused on teaching IT courses, sharing his knowledge and experience with students, and helping them build skills vital for their careers in technology.
Technical Support at Parata Systems
Ronald Thayer worked at Parata Systems as a Technical Support Specialist III for one month in 2022 and as a Technical Support Specialist II from 2020 to 2022. Located in the Raleigh-Durham-Chapel Hill Area, he was responsible for providing advanced technical support, resolving complex issues, and enhancing customer satisfaction.
Long-term Role at Carolina Career College
From 2006 to 2020, Ronald Thayer held the position of Information Technology Instructor at Carolina Career College in the Raleigh-Durham, North Carolina Area. Over 14 years, he was instrumental in developing curriculum, delivering IT courses, and mentoring students, contributing significantly to their professional development.
Educational Background
Ronald Thayer earned a Bachelor's Degree in Occupational Education from Southern Illinois University, Carbondale, studying from 1984 to 1986. This education laid the foundation for his extensive career in IT, complementing his hands-on experience and certifications in various technical disciplines.
Certifications and Skills
Ronald Thayer holds several certifications, including Security+, Server+, Network+, A+, and ITF+. These certifications demonstrate his expertise in IT security, server management, networking, hardware, and fundamental IT skills. He also has a background in system administration and network engineering, showcasing his diverse technical competencies.
Military Service in the US Navy
Ronald Thayer served as a Fire Control Technician in the US Navy from 1978 to 1993 in the Norfolk, Virginia Area. This 15-year tenure provided him with critical technical and operational skills, which have been fundamental throughout his subsequent civilian career in IT and technical support.