Shuang Liu
About Shuang Liu
Shuang Liu is a Technical Application Specialist at Epicor in Sweden, with a background in technical support and analysis roles at DSPanel and Hewlett Packard Enterprise.
Current Position at Epicor
Shuang Liu currently holds the position of Technical Application Specialist at Epicor. Starting in 2023, Shuang Liu has taken on responsibilities related to technical applications at the company based in Sweden. This role involves providing specialized knowledge and support for Epicor's technical solutions.
Technical Support Specialist at DSPanel
Before joining Epicor, Shuang Liu worked with DSPanel as a Technical Support Specialist. From 2014 to 2023, Shuang Liu was based in Malmö, Skåne County, Sweden. During this nine-year tenure, Shuang Liu focused on offering technical support services, contributing to resolving client issues and ensuring smooth operation of technical systems.
Roles at Hewlett Packard Enterprise
Shuang Liu had multiple roles at Hewlett Packard Enterprise spanning from 2007 to 2013. Initially working as a Technical Solution Engineer / Team Admin Assistant from 2007 to 2010, Shuang Liu took on the role of Incident Coordinator and Workforce Analyst from 2010 to 2012 in Dalian, Liaoning, China. Later, Shuang Liu served as Metrics and Problem Analyst from 2012 to 2013. These roles involved technical solutions, incident management, workforce analysis, and problem metrics.
Educational Background
Shuang Liu studied Business English at Liaoning Normal University. Completing a Bachelor's degree, Shuang Liu attended the university from 2003 to 2007. This educational background provided Shuang Liu with critical skills applicable in various professional roles revolving around technical support and analysis.