Stephen Bates
About Stephen Bates
Stephen Bates is the Manager of Professional Services at Epicor, with extensive experience in IT consulting, business analysis, and project management.
Title at Epicor
Stephen Bates currently serves as the Manager of Professional Services at Epicor, a position he has held since 2021. In this role, he oversees a range of professional services, ensuring that clients receive high-quality support and solutions tailored to their needs.
Professional Journey at Epicor
Stephen Bates has built a notable career at Epicor, initially joining as an Implementation Consultant and Data Conversion Specialist from 2017 to 2019. He then advanced to the position of Professional Services Supervisor, where he worked from 2019 to 2021. In these roles, he gained extensive experience in implementation and data management, contributing significantly to Epicor's client-focused projects.
Previous Roles at Annandale Millwork Allied Systems
Prior to his tenure at Epicor, Stephen Bates accrued a diverse set of experiences at Annandale Millwork Allied Systems. His roles varied from IT Consultant and Business Analyst to Contracts Manager and Estimating Activities Manager. From 2009 to 2017, he was deeply involved in the design and implementation of IT infrastructure, and also played a key role in developing best practices for scheduling, tracking, and data analysis of estimating functions.
Educational Background
Stephen Bates holds an MBA in Business from Shenandoah University, completed between 2010 and 2012. Additionally, he earned his Bachelor's Degree in Economics from George Mason University, where he studied from 2004 to 2008. These academic achievements have provided him with a strong foundation in business principles and economic theory, supporting his professional endeavors.
Expertise in IT and Project Management
Throughout his career, Stephen Bates has developed expertise in IT and project management. At Annandale Millwork Allied Systems, he was instrumental in designing and implementing IT infrastructure while providing continuous support for IT issues, including both hardware and software. He also contributed to the ongoing development and creation of best practices, working closely with software developers to enhance operational efficiency.