Vikas Jp
About Vikas Jp
Vikas Jp is a Senior Application Support Specialist at Epicor in Bengaluru, Karnataka, India, with a background in technical application support and customer service.
Current Position at Epicor
Vikas Jp currently works as a Senior Application Support Specialist at Epicor in Bengaluru, Karnataka, India. He has held this position since 2023. In this role, Vikas is likely responsible for providing advanced support for application-related issues, troubleshooting complex problems, and ensuring the smooth operation of software systems.
Previous Roles at Epicor
Before becoming a Senior Application Support Specialist at Epicor, Vikas Jp worked as a Technical Application Specialist from 2022 to 2023 for 1 year and as a Technical Application Associate from 2021 to 2022 for 1 year. These roles probably involved handling technical issues related to applications, providing support to end-users, and performing system monitoring tasks.
Career at Mphasis
Vikas Jp previously worked at Mphasis as a Customer Service Associate from 2018 to 2020 for 2 years in Mangaluru, Karnataka, India. In this role, he likely addressed customer inquiries, provided solutions to service-related issues, and ensured customer satisfaction through exemplary service.
Educational Background
Vikas Jp holds a Bachelor's degree in Business Administration and Management, General from Canara College. He studied there from 2015 to 2018, completing his degree in 3 years. This academic background has likely provided him with essential business and management skills applicable in his professional roles.