Vivian Dai
About Vivian Dai
Vivian Dai is a Sr. Solution Engineer at Epicor Software with extensive experience in ERP SaaS and digital solutions within the multinational corporation software and services industry.
Current Role at Epicor Software
Since 2021, Vivian Dai has been serving as a Sr. Solution Engineer at Epicor Software in Shanghai, China. In this role, Vivian leverages extensive experience in ERP SaaS and digital solutions to provide advanced technical support and develop tailored solutions for clients. Her responsibilities include understanding customer requirements, configuring software to meet those needs, and ensuring seamless integration within their existing systems. Vivian’s role is crucial in driving customer satisfaction and business growth within the multinational corporation software and services industry.
Previous Position at Jusfoun Big Data
From 2018 to 2020, Vivian Dai worked as Solution Director at Jusfoun Big Data in Shanghai. During her tenure, she played a pivotal role in directing the development and deployment of big data solutions. Vivian was responsible for overseeing project management, liaising with stakeholders, and ensuring the successful delivery of analytic solutions that met client expectations. Her expertise in business planning and analytical skills significantly contributed to the company's growth in offering big data insights.
Career at Oracle
Between 2015 and 2018, Vivian served as a Senior Solution Consultant at Oracle in Shanghai. In this position, she was instrumental in providing consulting services and technical solutions to optimize clients' use of Oracle’s software products. Vivian’s role required in-depth knowledge of ERP SaaS platforms and involved working closely with clients to identify their needs, develop customized solutions, and support the implementation of Oracle software. Her tenure here further solidified her reputation in the software services industry.
Educational Background
Vivian Dai holds a robust academic background with degrees in both business and marketing. She achieved an MBA from Shanghai University of Finance and Economics in 2020, after completing her BA at the same institution. Additionally, she earned a Bachelor's degree in Marketing from Donghua University in 2005. Her comprehensive education has provided her with the foundational knowledge and strategic thinking skills necessary for her roles in multinational corporations. These credentials underscore her expertise in business planning, sales, and customer relationship management.
Expertise and Skills
Vivian Dai possesses significant expertise in ERP SaaS and digital solutions, especially within the multinational corporation software and services industry. Her skill set includes strong negotiation capabilities, business planning, analytical skills, sales proficiency, and exceptional competence in customer relationship management. With a demonstrated history of effectively working in major corporations, Vivian has continually contributed to the growth and efficiency of the teams and organizations she has been part of. Her multidisciplinary approach ensures she adds substantial value to any project she undertakes.