Akyshia Ross
About Akyshia Ross
Akyshia Ross is a Claims Specialist at Epiq in Dublin, Ohio, where she has worked since 2018. She holds a Bachelor's degree in Accounting and Business/Management from Ashford University and has expertise in the electronic discovery process.
Work at Epiq
Akyshia Ross has been employed at Epiq as a Claims Specialist since 2018, contributing to the company's operations in Dublin, Ohio. In this role, she conducts research on various software necessary for processing client data. Her responsibilities include managing the resolution or escalation of issues that arise during data processing, ensuring that the workflow remains efficient and effective.
Education and Expertise
Akyshia Ross holds a Bachelor's degree in Accounting and Business/Management from Ashford University, which she completed between 2012 and 2014. Additionally, she earned an Associate of Arts and Sciences (A.A.S.) in Accounting and Business/Management from Bradford School in 1998. She possesses expertise in the electronic discovery process, focusing on staging and processing client data in various formats, and is responsible for quality control of data, text, and images processed into eDiscovery applications.
Professional Background
Prior to her current position at Epiq, Akyshia Ross worked in various roles that contributed to her skill set. She was employed at LGC Associates as a Cashier from 2014 to 2015 and also served as a Housekeeper there from 2013 to 2014. Additionally, she worked as a Head Cashier at Compass Group from 2015 to 2016. These roles provided her with a diverse background in customer service and operational management.
Data Management Responsibilities
In her role as a Claims Specialist, Akyshia Ross handles data conversion of digital content to various litigation database applications. She plays a critical role in ensuring that data is accurately processed and meets quality standards. Her work involves overseeing the integrity of the data and addressing any issues that may arise during the processing stages.