Alan Schleeper
About Alan Schleeper
Alan Schleeper is an Enterprise Operations Manager at Epiq Systems, where he has worked since 2014. He has extensive experience in process improvement, client relationship management, and team leadership across multiple industries.
Work at Epiq Systems
Alan Schleeper has served as the Enterprise Operations Manager at Epiq Systems since 2014. In this role, he focuses on enhancing client satisfaction through process analysis and improvements. He manages a team of 68 professionals, including managers and supervisors, across eleven cities for Dechert LLP. Schleeper emphasizes consistency in enterprise performance metrics and the development of employee recognition programs. His tenure at Epiq has spanned a decade, during which he has contributed to operational efficiencies and client relationship management.
Education and Expertise
Alan Schleeper earned a Bachelor of Arts degree from Radford University, where he studied Journalism with a focus on Advertising and Public Relations. His educational background has equipped him with strong communication skills, which he applies in his professional roles. Schleeper possesses expertise in managing office, supply chain, and facilities strategies across various industries, including Legal, Healthcare, Finance, and Entertainment. His skill set includes project management and employee development.
Background and Previous Experience
Before joining Epiq Systems, Alan Schleeper worked for Canon Business Process Services, Inc., formerly known as Archer Management Services & Oce Business Services, as an Area Manager from 1989 to 2014. This role spanned 25 years and included responsibilities in Philadelphia, New York, and Washington, D.C. He also briefly served as the Enterprise Operations Manager at Corrigan-Manning Capital - DocuXcel in 2014. His extensive background in operations management has shaped his approach to improving process workflows and identifying savings opportunities for clients.
Achievements in Client Relationship Management
In his current role at Epiq Systems, Alan Schleeper assists clients in improving process workflows and identifying opportunities for cost savings and revenue growth. His focus on client satisfaction is evident through his strategic initiatives aimed at enhancing operational efficiency. Schleeper's management of a diverse team across multiple locations showcases his ability to foster strong client relationships and drive performance improvements within the organization.