Angelo Bonanno
About Angelo Bonanno
Angelo Bonanno is an Information Technology Specialist with experience in IT support roles at Thomson Reuters, Open Computación S.A., and currently at Epiq. He specializes in rapid problem-solving and has a strong focus on customer satisfaction in high-stress IT environments.
Work at Epiq
Angelo Bonanno has been employed at Epiq as an Information Technology Specialist since 2020. In this role, he focuses on providing IT support and ensuring the smooth operation of technology systems. His responsibilities include troubleshooting technical issues and maintaining network functionality. Bonanno's expertise in rapid problem-solving is crucial in high-stress environments, contributing to the efficiency of IT operations at Epiq.
Previous Experience at Thomson Reuters
Before joining Epiq, Angelo Bonanno worked as an IT Support Engineer at Thomson Reuters for a period of five months in London, United Kingdom, from 2019 to 2020. During his tenure, he provided technical support and resolved IT-related issues for the organization. This experience helped him develop skills in managing IT challenges in a fast-paced corporate environment.
Experience at Open Computación S.A.
Angelo Bonanno served as an IT Support Specialist at Open Computación S.A. in Buenos Aires, Argentina, from 2015 to 2019. Over the course of four years, he was responsible for addressing technical support requests and maintaining IT systems. His role involved identifying network failures and restoring server functionality, which enhanced his technical troubleshooting skills.
Education and Expertise
Angelo Bonanno studied Electromechanical Technology/Electromechanical Engineering Technology at Escuela Secundaria Tecnica nº1 Ezeiza, where he earned a Technician degree from 2011 to 2014. He also pursued Computer Software Engineering at UADE from 2018 to 2019, although he did not complete the program. His educational background provides a solid foundation for his work in information technology and support.
Skills in IT Support
Angelo Bonanno specializes in rapid problem-solving within high-stress IT environments. He has a strong focus on customer satisfaction and urgency in IT support scenarios. His ability to quickly identify and resolve technical issues contributes to effective IT operations and enhances the user experience for clients and colleagues alike.