Bill Botting
About Bill Botting
Bill Botting serves as the Enterprise Operations Manager at Epiq, where he has worked since 2005, overseeing operations and service delivery across multiple accounts in the Boston area. He has a background in managing staff and implementing process improvements in document services for major law firms.
Work at Epiq
Bill Botting has served as the Enterprise Operations Manager at Epiq since 2005. In this role, he has been responsible for managing operations and service delivery across six accounts in the Greater Boston Area. His oversight includes more than 35 staff members and approximately 50 pieces of equipment. Botting has established and implemented performance standards and coordinated the recruitment of top performers in the Boston area. Additionally, he managed a city-wide Floater Pool, which provided quality backup services to all client sites in the region.
Previous Experience at Pitney Bowes Management Services
Before joining Epiq, Bill Botting worked at Pitney Bowes Management Services as a Site Manager from 1999 to 2005. During his six years in this position, he directed the startup of services at new offices located in New York, Washington, Dayton, Los Angeles, and Palo Alto. His responsibilities included ensuring compliance with established operational standards across these new locations.
Education and Expertise
Bill Botting possesses extensive expertise in operations management, particularly within the legal services sector. His experience includes implementing process and procedural improvements that have had a significant impact on service delivery. At a major international law firm's Document Services Center, he initiated improvements that were later adopted on a national scale.
Management and Leadership Skills
In his current role, Bill Botting has demonstrated strong management and leadership skills. He has coordinated the recruitment of top talent and established performance standards that enhance operational efficiency. His ability to oversee multiple accounts and manage a large team reflects his capacity to lead effectively in a complex operational environment.