Brittany Cooper
About Brittany Cooper
Brittany Cooper is a Document Specialist with a background in psychology, currently working at Epiq in the Athens, Georgia Area. She has experience in client advocacy and project initiation, and has held various roles in customer service and sales throughout her career.
Work at Epiq
Brittany Cooper has been employed at Epiq as a Document Specialist since 2017. In this role, she focuses on understanding client needs and delivering effective solutions. Her responsibilities include managing documentation processes and ensuring that clients receive the best possible outcomes. Brittany's experience at Epiq has allowed her to develop strong trust-building skills, which she applies to advocate for clients effectively.
Education and Expertise
Brittany Cooper earned a Bachelor of Arts in Psychology from Albany State University, completing her studies from 2009 to 2014. Her educational background in psychology enhances her communication and listening skills, allowing her to better understand both spoken and unspoken client needs. This expertise is particularly valuable in her current role as a Document Specialist, where client interaction is essential.
Professional Background
Brittany Cooper has a diverse professional background. Before joining Epiq, she worked in various roles, including as an Account Manager at DMC Atlanta, Inc. for five months in 2016, and as a Contact Center Specialist at Third Sector Development Solutions for four months in 2016. Additionally, she has experience in retail and hospitality, having worked at Walmart, PetSmart, and Cracker Barrel Restaurant. This variety of roles has contributed to her strong skill set.
Skills and Client Advocacy
Brittany Cooper has developed significant skills in trust-building and client advocacy throughout her career. She emphasizes the importance of understanding client business objectives, particularly during the initial stages of projects. Her approach focuses on ensuring that clients receive tailored solutions that meet their specific needs, which reflects her commitment to integrity and being a valuable asset to her organization.
Career Aspirations
Brittany Cooper seeks opportunities in organizations that prioritize creativity, competition, diversity, leadership, and growth. She is motivated to contribute her skills and experience in environments that foster professional development and innovation. Her career aspirations align with her focus on integrity and her desire to make a meaningful impact in her work.