Carlos Anthony
About Carlos Anthony
Carlos Anthony is a Legal Site Manager currently working at Epiq, having previously held various roles in operations and management at companies such as Upstart and USI Insurance Services. He has a background in business administration and has implemented organizational changes to improve administrative processes.
Current Role at Epiq
Carlos Anthony serves as the Legal Site Manager at Epiq, a position he has held since 2024. In this role, he is responsible for overseeing legal operations and ensuring efficient management of legal processes. His focus is on enhancing the effectiveness of the legal site through strategic organizational practices.
Previous Experience at Upstart
Prior to his current role, Carlos worked at Upstart as the Cultural Developments Group Lead from 2022 to 2023. In this capacity, he contributed to the company's cultural initiatives and played a significant role in shaping the workplace environment. He also served as an Operations Specialist at Upstart during the same period.
Background in Insurance Services
Carlos has extensive experience in the insurance sector, having worked at USI Insurance Services as a Call Center Supervisor from 2019 to 2022. He managed a team focused on retention and retirement benefits, ensuring compliance and high levels of customer satisfaction. Additionally, he worked as a Benefits Operations Supervisor at Findley, which was acquired by USI, from 2019 to 2021.
Educational Pursuits
Carlos is currently pursuing an Associate's degree in Business Administration and Management at Southern New Hampshire University, which he began in 2021. He also completed a Bachelor of Business Administration (BBA) at the same institution from 2021 to 2023. His educational background includes a high school diploma from Beechcroft High School, where he studied English Language and Literature.
Entrepreneurial Venture
In addition to his roles in the corporate sector, Carlos is the Founder and CEO of Forge Ahead Contact Services, a position he has held since 2022. In this role, he manages operations and provides training and support to agents, focusing on reducing errors in managing invoices and insurance claims for auto glass shops nationwide.