Carol Martinson
About Carol Martinson
Carol Martinson is a Client Services Manager with extensive experience in document services and a background in photography and graphic design. She has worked at dti llc since 2015 and at Epiq since 2018, demonstrating strong administrative and teamwork skills in her roles.
Current Role at Epiq
Carol Martinson serves as the Client Services Manager at Epiq, a position she has held since 2018. In this role, she is responsible for overseeing client services within the Greater Minneapolis-St. Paul Area. Her responsibilities include managing client relationships and ensuring the delivery of high-quality service. With a focus on teamwork and collaboration, she effectively leads her team to meet the needs of clients in a law firm environment.
Previous Experience at dti LLC
Before joining Epiq, Carol worked at dti LLC as a Document Services Manager from 2015 to 2024. During her nine years in this role, she was based in Atlanta, Georgia. Her experience at dti LLC involved managing document services and enhancing operational efficiency. This role allowed her to apply her strong administrative skills and background in graphic design to improve client service delivery.
Background in Legal Document Services
Carol has a significant background in legal document services, having worked at Merrill Corporation - Legal Solutions for 20 years. She held the position of Legal Document Service Representative DSR III Specialist from 1997 to 2017. This extensive experience in the legal sector provided her with a deep understanding of client needs and the complexities of legal documentation.
Education and Expertise
Carol Martinson earned a Bachelor of Fine Arts (BFA) in Graphic Design from the College of Visual Arts, where she studied from 1993 to 1997. Her education in graphic design complements her roles in client services, allowing her to leverage her creative skills in a professional setting. This background, combined with her administrative expertise, enhances her effectiveness in managing client relationships and team dynamics.
Teamwork and Leadership Skills
Carol demonstrates strong teamwork ethics, which are essential in her role as a Client Services Manager. Her ability to collaborate effectively with team members is crucial in a law firm setting, where coordination and communication are key. Her leadership skills contribute to a productive work environment, enabling her team to achieve their objectives and provide excellent service to clients.