Charmaine Valiente
About Charmaine Valiente
Charmaine Valiente serves as the Senior Director of Operations at Epiq, where she has worked since 2013, focusing on enhancing operational efficiency and fostering collaboration across teams. With a background in technology and data management, she emphasizes a client-centric approach in her leadership.
Work at Epiq
Charmaine Valiente has been with Epiq since 2013, initially serving as the Director of Litigation Support. In 2016, she expanded her role to include Hosting Services. In 2018, she was promoted to Senior Director of Operations. Throughout her tenure, she has focused on enhancing operational efficiency and driving her team to challenge the status quo. Valiente's leadership emphasizes collaboration across teams, which has contributed to improved operational outcomes in the Greater New York City Area.
Previous Experience
Before joining Epiq, Charmaine Valiente worked at DTI LLC as the Director of Technology for a period of seven months in 2012-2013. She also held the position of Data Conversion Manager at IKON Legal Document Services from 1998 to 2003, where she worked for five years. These roles provided her with a foundation in technology and operations management, which she has built upon in her current position.
Education and Expertise
Charmaine Valiente studied at Baruch College, where she gained knowledge and skills relevant to her career in operations management. Her educational background, combined with her extensive experience in the legal and technology sectors, has equipped her with a client-centric approach to managing operations.
Leadership Approach
In her role as Senior Director of Operations, Charmaine Valiente drives her team to avoid complacency and continuously improve operational processes. She fosters a culture of collaboration, encouraging teams to work together to enhance efficiency. Her leadership style focuses on empowering her team and promoting innovative solutions to operational challenges.