Crystal Utley
About Crystal Utley
Crystal Utley serves as the Senior Vice President of Mass Tort at Epiq, where she specializes in aligning operations with organizational goals and developing high-performing teams. With over 18 years of experience in the health and legal industry, she has a strong background in operations management and strategic planning.
Current Role at Epiq
Crystal Utley serves as the Senior Vice President of Mass Tort at Epiq, a position she has held since 2021. In this role, she focuses on aligning operations with organizational objectives and enhancing team performance. Her leadership is aimed at driving revenue growth and delivering exceptional service within the mass tort sector.
Previous Experience at Epiq
Prior to her current role, Crystal Utley worked at Epiq as the Vice President of Operations for Mass Tort from 2019 to 2021. During her tenure, she contributed to operational strategies that supported business development and continuous quality improvements.
Professional Background in Healthcare and Legal Industry
Crystal Utley has over 18 years of experience in the health and legal industry. Her career includes various roles that emphasize operations management, healthcare management, and strategic planning. She has held positions such as Nurse Practitioner at Cook Children's Health Care System and Nurse Consultant at Womble Carlyle Sandridge & Rice PLLC.
Educational Qualifications
Crystal Utley earned her Bachelor of Science in Nursing from the University of North Carolina at Greensboro, where she studied from 1997 to 2001. She later obtained her Master of Science in Nursing from the University of North Carolina at Chapel Hill, completing her studies from 2003 to 2005.
Achievements and Recognition
Throughout her career, Crystal Utley has been recognized for her ability to exceed forecasts and increase revenue through performance excellence. She has administered numerous training and development sessions aimed at optimizing operational efficiencies within her teams.