Darren Davenport
About Darren Davenport
Darren Davenport is a Salesforce Developer at Epiq, where he has worked since 2018. He has over 20 years of experience in IT, with a strong background in problem-solving, communication, and various technologies.
Work at Epiq
Darren Davenport has been employed at Epiq as a Salesforce Developer since 2018. In this role, he utilizes his expertise in Salesforce to enhance the company's customer relationship management capabilities. His tenure at Epiq spans six years, during which he has contributed to various projects focused on improving operational efficiency and customer service.
Previous Experience in Data Analytics
Prior to joining Epiq, Darren worked at Commerce Bank as a Data Analytics Manager and Salesforce Developer from 2014 to 2018. His responsibilities included analyzing data to inform business decisions and leveraging Salesforce to optimize customer interactions. This four-year experience further solidified his skills in data management and analytics.
Background in IT and Systems Analysis
Darren has over 20 years of experience in the IT sector. He served as a Systems Analyst at Aquila from 1999 to 2006 and as a Principal Analyst/Supervisor at Kansas City Power & Light from 2006 to 2014. His roles involved leading teams and managing projects, contributing to his comprehensive understanding of Customer Information Systems and interfaces.
Education and Expertise
Darren holds a Bachelor of Science in Business Administration from the University of Central Missouri, where he studied Management and Personnel from 1984 to 1988. He also earned a Bachelor of Science in Computer Information Systems from Missouri Western State University from 1991 to 1993. His educational background supports his extensive technical skills in various technologies, including Salesforce, JavaScript, and SQL.
Skills in Communication and Problem-Solving
Darren is recognized for his strong problem-solving and analytical thinking abilities. He possesses outstanding verbal and written communication skills, which enable him to effectively engage with colleagues at all organizational levels. His organizational and time management skills allow him to adapt to changing work priorities, enhancing his effectiveness in team environments.